Client Services - Customer Service Skills

Client Services - Customer Service Skills

Great customer service goes beyond meeting basic needs; it's about creating memorable experiences that leave customers feeling valued and satisfied.

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负责人 Ana Gamez
最后更新 2024年03月01日
完成时间 14分钟
成员 3
基础的 Customer Service
  • Communication
    • Client Services - Communication - Dead Air
      10 经验值
    • Client Services - Product Knowledge - Assess Expertise
      10 经验值
    • Client Services - Communication - Be Interested
      10 经验值
    • Explain Terms
      10 经验值
  • Listening
    • Active Listening
      10 经验值
    • Being a Good Listener
      10 经验值
    • Let Them Finish
      10 经验值
  • Managing The Call
    • Client Services - Manage The Call - Interrupting or Not
      10 经验值
  • Difficult Clients
    • Client Services - Difficult Clients
      10 经验值