Client Services - Customer Service Skills
Great customer service goes beyond meeting basic needs; it's about creating memorable experiences that leave customers feeling valued and satisfied.
Private Course
Please sign in to contact responsible.
| Responsável | Ana Gamez |
|---|---|
| Última Atualização | 01-03-2024 |
| Completion Time | 14 minutos |
| Membros | 3 |
Básico
Customer Service
-
Communication
-
Client Services - Communication - Dead Air10 xp
-
Client Services - Product Knowledge - Assess Expertise10 xp
-
Client Services - Communication - Be Interested10 xp
-
Explain Terms10 xp
-
-
Listening
-
Active Listening10 xp
-
Being a Good Listener10 xp
-
Let Them Finish10 xp
-
-
Managing The Call
-
Client Services - Manage The Call - Interrupting or Not10 xp
-
-
Difficult Clients
-
Client Services - Difficult Clients10 xp
-