Client Services - Customer Service Skills
Great customer service goes beyond meeting basic needs; it's about creating memorable experiences that leave customers feeling valued and satisfied.
Curso privado
Por favor iniciar sesión para contactar al responsable.
| Responsable | Ana Gamez |
|---|---|
| Última actualización | 01/03/2024 |
| Tiempo de finalización | 14 minutos |
| Miembros | 3 |
Básico
Customer Service
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Communication
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Client Services - Communication - Dead Air10 xp
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Client Services - Product Knowledge - Assess Expertise10 xp
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Client Services - Communication - Be Interested10 xp
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Explain Terms10 xp
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Listening
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Active Listening10 xp
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Being a Good Listener10 xp
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Let Them Finish10 xp
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Managing The Call
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Client Services - Manage The Call - Interrupting or Not10 xp
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Difficult Clients
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Client Services - Difficult Clients10 xp
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