Client Services - Customer Service Skills
Great customer service goes beyond meeting basic needs; it's about creating memorable experiences that leave customers feeling valued and satisfied.
私人课程
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负责人 | Ana Gamez |
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最后更新 | 2024年03月01日 |
完成时间 | 14分钟 |
成员 | 3 |
基础的
Customer Service
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Communication
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Client Services - Communication - Dead Air10 经验值
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Client Services - Product Knowledge - Assess Expertise10 经验值
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Client Services - Communication - Be Interested10 经验值
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Explain Terms10 经验值
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Listening
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Active Listening10 经验值
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Being a Good Listener10 经验值
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Let Them Finish10 经验值
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Managing The Call
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Client Services - Manage The Call - Interrupting or Not10 经验值
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Difficult Clients
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Client Services - Difficult Clients10 经验值
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